Welcome to FirePanda! These Terms and Conditions govern your use of our website, services, and products provided by FirePanda, a company based in Bangalore, India. By accessing or using our website, you agree to abide by these Terms and Conditions. Please read them carefully before proceeding. If you do not agree with any part of these terms, you may not access the website or use any of our services.
"FirePanda," "we," "us," or "our" refers to FirePanda Private Limited, a company based in Bangalore, India. "Website" refers to the FirePanda website located at www.thefirepanda.com. "User," "you," or "your" refers to any individual or entity accessing or using our website or services. "Services" refer to any products, features, or functionalities offered by FirePanda, whether accessed through our website or any other platform.
By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services. These Terms and Conditions constitute a legally binding agreement between you and FirePanda.
FirePanda reserves the right to modify or revise these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the website. It is your responsibility to review these Terms and Conditions periodically to stay informed of any updates. Your continued use of the website after the posting of changes constitutes acceptance of those changes.
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and disclose your information. By using our website or services, you consent to the practices described in our Privacy Policy.
You must be at least 18 years old to access or use our website and services. By accessing or using our website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms and Conditions.
Some features of our website may require you to create an account. When creating an account, you agree to provide accurate, current, and complete information about yourself as prompted by the registration form. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
You agree to use our website and services in accordance with these Terms and Conditions and all applicable laws and regulations. You may not:
The content and materials available on our website, including but not limited to text, graphics, logos, images, audio clips, and software, are owned by FirePanda or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not modify, reproduce, distribute, transmit, display, perform, or create derivative works from any of the content or materials on our website without the prior written consent of FirePanda or the respective owners.
Our website may contain links to third-party websites or resources. These links are provided solely for your convenience and do not imply any endorsement by FirePanda of the linked website or resource or its content. We are not responsible for the availability or accuracy of any third-party websites or resources, and you acknowledge and agree that FirePanda is not liable for any loss or damage that may arise from your use of or reliance on any third-party website or resource.
Our website and services are provided on an "as is" and "as available" basis without any warranties of any kind, express or implied. To the fullest extent permitted by law, FirePanda disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. FirePanda does not warrant that our website or services will be uninterrupted, error-free, secure, or free of viruses or other harmful components. Any content downloaded or otherwise obtained through the use of our website is downloaded at your own risk, and you will be solely responsible for any damage to your computer system or loss of data that results from such download.
In no event shall FirePanda, its officers, directors, employees, or agents be liable to you or any third party for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or services, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if FirePanda has been advised of the possibility of such damages. In no event shall FirePanda's total liability to you for all damages exceed the amount paid by you, if any, for accessing or using our website or services during the twelve months prior to the date of the claim.
You agree to indemnify, defend, and hold harmless FirePanda, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or in connection with your use of our website or services or your violation of these Terms and Conditions.
These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles. Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Bangalore, India.
If you have any questions or concerns about these Terms and Conditions, please contact us at hello@thefirepanda.com
FirePanda may allow users to submit, upload, or post content, including but not limited to text, images, videos, and other materials ("User Content") on our website. By submitting User Content, you grant FirePanda a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any form, media, or technology, whether now known or hereafter developed. You represent and warrant that you have all necessary rights to grant the foregoing license and that your User Content does not violate any third-party rights or any applicable laws or regulations.
You are solely responsible for any User Content you submit, upload, or post on our website. You agree not to submit, upload, or post any User Content that:
Our website may provide features that allow users to interact with each other, such as forums, message boards, chat rooms, and commenting systems. While we encourage open and respectful communication among our users, we cannot guarantee the accuracy, integrity, or quality of any User Content posted by other users. You acknowledge and agree that you may be exposed to User Content that is inaccurate, offensive, or objectionable, and you hereby waive any legal or equitable rights or remedies you have or may have against FirePanda with respect to such User Content.
FirePanda may, but is not obligated to, monitor or review User Content posted on our website. We reserve the right to remove, edit, or modify any User Content that violates these Terms and Conditions or is otherwise objectionable in our sole discretion. We may also terminate or suspend your access to our website or services if you violate these Terms and Conditions or infringe upon the rights of others.
If you believe that any User Content posted on our website violates these Terms and Conditions or your intellectual property rights, please contact us at [insert contact email]. We will investigate the matter and take appropriate action, including removing the offending User Content if necessary.
We welcome feedback, comments, and suggestions from our users to improve our website and services. If you choose to submit feedback to us, you agree that we may use and incorporate your feedback without any obligation to you. You also agree that your feedback does not contain any confidential or proprietary information of third parties.
Our website may contain content provided by third parties, including advertisements, promotions, sponsorships, and links to third-party websites or resources. We do not endorse or assume any responsibility for any third-party content or websites. Your interactions with third-party content or websites are solely between you and the third party, and you agree that FirePanda is not liable for any loss or damage that may arise from such interactions.
FirePanda may establish community guidelines governing user conduct and interaction on our website. By accessing or using our website, you agree to abide by these community guidelines. We reserve the right to remove or take action against any user who violates these community guidelines, including terminating or suspending their access to our website or services.
FirePanda reserves the right to terminate or suspend your access to our website or services at any time without prior notice for any reason, including but not limited to violation of these Terms and Conditions or infringement of the rights of others. Upon termination, your right to access or use our website or services will immediately cease, and you must cease all use of our website and services.
Reference in our website to any products, services, or third-party websites or resources does not imply endorsement or recommendation by FirePanda. We do not endorse or assume any responsibility for the accuracy or reliability of any information provided by third parties on our website or any third-party websites or resources linked to our website.
FirePanda reserves the right to modify or discontinue any part of our website or services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of our website or services.
The failure of FirePanda to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. If any provision of these Terms and Conditions is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of these Terms and Conditions shall remain in full force and effect.
You agree to comply with all applicable laws, regulations, and rules governing your use of our website and services. You acknowledge that your use of our website may be subject to export control laws and regulations, and you agree to comply with all such laws and regulations, including but not limited to the Export Administration Regulations administered by the United States Department of Commerce.
Our website may be accessed from countries around the world. You agree to comply with all local laws, regulations, and rules regarding online conduct and acceptable content. You specifically agree to comply with all applicable laws regarding the transmission of data exported from India or the country in which you reside.
Any dispute arising out of or in connection with these Terms and Conditions, including any question regarding their existence, validity, or termination, shall be referred to and finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be Bangalore, India, and the language of the arbitration shall be English.
If any provision of these Terms and Conditions is held to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of these Terms and Conditions shall remain in full force and effect to the fullest extent permitted by law.
These Terms and Conditions constitute the entire agreement between you and FirePanda regarding your use of our website and services, superseding any prior agreements between you and FirePanda. Any additional or conflicting terms proposed by you shall be null and void unless accepted in writing by FirePanda.
You may not assign or transfer any rights or obligations under these Terms and Conditions without the prior written consent of FirePanda. FirePanda may freely assign or transfer these Terms and Conditions, in whole or in part, without restriction.
The provisions of Sections 9 (Intellectual Property), 11 (Disclaimer of Warranties), 12 (Limitation of Liability), 13 (Indemnification), and 30 (Dispute Resolution) shall survive any termination or expiration of these Terms and Conditions.
The failure of FirePanda to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms and Conditions will be effective only if in writing and signed by an authorized representative of FirePanda.
This Cancellation & Refund Policy governs the cancellation and refund process for services provided by FirePanda, a company based in Bangalore, India. By using our services, you agree to abide by the terms outlined in this policy. "FirePanda," "we," "us," or "our" refers to FirePanda Private Limited, a company based in Bangalore, India. "Website" refers to the FirePanda website located at www.FirePanda.com. "User," "you," or "your" refers to any individual or entity accessing or using our website or services. "Services" refer to any products, features, or functionalities offered by FirePanda, whether accessed through our website or any other platform.
37.1. Cancellation by Customer:
Customers may cancel their subscription or service with FirePanda at any time. To initiate the cancellation process, customers must contact our customer support team through email or phone. Upon receipt of the cancellation request, FirePanda will process the cancellation within 2 business days.
37.2. Cancellation by FirePanda:
FirePanda reserves the right to cancel services in the event of non-payment, violation of terms of service, or other reasons deemed necessary by the company. In such cases, FirePanda will provide notice to the customer via email or other means of communication provided by the customer.
38.1. Refund Eligibility:
FirePanda offers refunds under certain circumstances as outlined below:
38.2. Refund Process:
To request a refund, customers must contact our customer support team and provide details of their purchase and the reason for the refund request. FirePanda will review the request and may require additional information or documentation to process the refund.
38.3. Refund Timeline:
Upon approval of the refund request, FirePanda will process the refund within 10 business days. The refund will be issued to the original payment method used for the purchase.
39.1. Non-Refundable Items:
Certain services or products offered by FirePanda may be non-refundable. These include but are not limited to:
39.2. Partial Refunds:
In some cases, FirePanda may offer partial refunds based on the extent of service usage or other relevant factors.
39.3. Third-Party Platforms:
Customers who purchase FirePanda services through third-party platforms or resellers must adhere to the refund policies of those platforms. FirePanda may not be able to process refunds for purchases made through third-party channels.
FirePanda operates in compliance with applicable laws and regulations in India. This policy is subject to change to ensure alignment with current legal requirements.
If you have any questions or concerns about these Terms and Conditions, please contact us at: FirePanda Private Limited 1st Floor, Plot No. 373, 7th Cross, 1st Main, Telecom Layout, Srirampura, Jakkur post, Bangalore-560064, Karnataka Email: hello@thefirepanda.com Phone: +91-9047116404
FirePanda reserves the right to modify or revise these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the website. It is your responsibility to review these Terms and Conditions periodically to stay informed of any updates. Your continued use of the website after the posting of changes constitutes acceptance of those changes.
These Terms and Conditions are effective as of 1 April 2024 and shall remain in effect until terminated in accordance with Section 24 (Termination).
Thank you for taking the time to review our Website Policy. By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you have any questions or concerns, please do not hesitate to contact us. We value your feedback and strive to provide a safe and enjoyable experience for all users of FirePanda.